Knoll Spacecraft int

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E: info@spacecraftint.com
T: 020 7253 5800
Sycamore House London EC1Y 0SG

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At Spacecraft we specialise in a door to door white glove service. Our transportation experts will deliver your products in pristine condition to your home.


Collecting From Store?

Collection from Spacecraft International is FREE, order your product and visit our showroom for collection

Spacecraft International
Morelands,
5-23 Old Street,
London,
EC1V 9HL

Requiring Home Delivery within London?

Deliveries within London 

  • Free delivery for orders over £1000
  • Free delivery and installation for  orders over £5000
  • The cost of delivery for orders less than £1000 will be £50.
  • We will call you within one week of the order being placed to agree a delivery date
  • Spacecraft will deliver your product before 9 am and after 5 pm, at no extra cost.
  • Spacecraft use a trusted and experienced furniture courier delivery and installation service

 

Requiring Home Delivery outside London?

UK and International deliveries (outside of London)

  • Due to the differing weights and sizes of product and the wide range of order values, Spacecraft International need to quote for delivery and installation on an individual basis.  Spacecraft endeavor to keep the cost as low and as competitive as possible.
  • Please call us on 020 7253 5800 or email us to place an order and arrange delivery  

Returns and Refunds


If you are not satisfied with your purchase for any reason we will be happy to refund or replace it.  We are unable to offer refunds for items where there has been a change of mind. 

Delivery cost incurred in the delivery of the goods to you will be refunded within the 28 day period except in the case of cancellations.

Items must be returned within 28 days in perfect condition, together with original packaging. This does not affect cancellations or your statutory rights.

Please note that bespoke furniture, special orders, flat-packed items that have been assembled, made-to-order items, gift vouchers or sale items can only be returned or exchanged if faulty. Any special offer or ex-display items cannot be returned or refunded.

It will be the responsibility of the customer to return the unwanted goods to Spacecraft and will remain responsible for any and all returned goods until they reach our warehouse.  We strongly advise that a proof of postage certificate should be obtained when returning any part of your order. Certificates are available free of charge from the post office.  Collection of faulty goods will be arranged by Spacecraft.

For items that are too large to return by post, contact us on 020 7253 5800 Weekdays: 9.00am-5.00pm or email info@spacecraftint.com and we will arrange a delivery service to collect your item.

Returns and exchanges will be processed as soon as possible after arrival. All items are returned at your expense, this does not affect your statutory rights.